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How audi108 Handles Your Personal Data

At audi108, we treat your personal data with care — from the moment you open an account through every deposit you make via Touch 'n Go, GrabPay, Boost…

Data encrypted at rest and in transitAccount info never sold to third partiesTouch 'n Go, GrabPay, Boost dan FPX payment data handled separatelyRight to access your data anytimeMalaysia-based support for all privacy requests

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What This Policy Covers and Who It Applies To

audi108 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data collected through audi108.pro and any related services available where local law permits. We collect the data you provide when registering an account — including your name, email address, phone number and payment method details — as well as

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technical data such as your device type, IP address and session logs generated during your use of the platform. Payment data processed through Touch 'n Go, GrabPay, Boost dan FPX is handled according to each provider's own data terms in addition to ours. We retain account
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data only for as long as legally required or as needed to maintain your account. If you are accessing our platform from Ipoh, Johor Bahru or elsewhere in Malaysia, your data is subject to Malaysian personal data protection law. Eligibility to use our services depends on
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local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete your personal data held by audi108, our privacy support team is available through multiple channels.

Email Support Send your data access, correction or deletion request to our privacy team by email. Include your registered account email so we can verify your identity and process your request promptly within 5 working days.

Live Chat Our live chat support operates around the clock. Start a chat on audi108.pro, tell the agent you have a privacy query, and they will route your request directly to the data team for handling.

In-Account Help Desk Log into your account, navigate to the Help section and submit a privacy ticket. This path automatically links your request to your account record, cutting verification time and helping us act faster.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

audi108 applies multiple layers of protection to personal and financial data. Below is a concrete breakdown of the six areas that matter most to your privacy — from how cookies work on…

Data Encryption

All data transmitted between your device and audi108.pro is encrypted using TLS. This covers login credentials, account details and any payment information you enter when funding your account through GrabPay or Boost.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the platform. You can manage cookie preferences in your browser settings at any time without affecting your core account functions.

Account Security

Your account password is stored as a salted hash — we cannot read it. We also send login-attempt alerts to your registered email so you know immediately if someone tries to access your account without your knowledge.

Data Retention

We keep your account data for as long as your account is active and for the minimum period required under Malaysian law after closure. Transaction logs tied to Touch 'n Go or FPX payments are held for the statutory period then deleted.

Third-Party Sharing

We do not sell your personal data. Data is shared with payment processors like GrabPay and Boost only to complete your transactions, and with our technology providers under strict data-processing agreements that mirror our own standards.

Your Rights & Requests

Under Malaysian personal data protection law you may request access to your data, correct inaccuracies, or ask for deletion. Submit your request via email or live chat; we verify your identity first, then act within 5 working days.

Your Privacy Questions Answered

These are the questions we hear most often about how audi108 collects, uses and protects personal data. If your question is not covered here, reach out to us through live chat or email and our data team will respond within 5 working days.

We collect your name, email address, phone number and date of birth during registration. We also log your IP address, device type and session activity to maintain account security and comply with applicable Malaysian law.

Payment data is passed only to the specific payment processor you choose — Touch 'n Go, GrabPay, Boost or FPX — to complete your transaction. We do not store full card or wallet credentials on our servers, and we never sell this data.

Send a data-access request to our privacy email or raise a ticket through the in-account Help section. Include your registered email address for identity verification. We will compile and send your data within 5 working days of confirming your identity.

Yes. Submit a deletion request via email or live chat. We will remove your data subject to any retention obligations under Malaysian law. Some transaction records must be held for the statutory period before deletion can be completed.

We use session cookies for login continuity and analytics cookies to see which parts of the platform you use most. You can disable analytics cookies in your browser settings; session cookies are needed for your account to function correctly.

Some of our technology and infrastructure providers operate servers outside Malaysia. Any cross-border data transfer is covered by data-processing agreements that require those providers to protect your data to standards consistent with Malaysian personal data protection requirements.

Contact our privacy team via email or live chat with the subject line 'Privacy Complaint'. We will acknowledge your complaint within 2 working days and aim to resolve it within 14 working days. You may also escalate to the relevant Malaysian authority.

How audi108 Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Data Encryption

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Your Rights & Requests

Your Privacy Questions Answered

01 What personal data does audi108 collect when I open an account?

02 Is my payment data shared with anyone when I deposit via Touch 'n Go or GrabPay?

03 How do I request a copy of the personal data audi108 holds about me?

04 Can I ask audi108 to delete my personal data?

05 How does audi108 use cookies and can I turn them off?

06 Does audi108 transfer my data outside Malaysia?

07 Who do I contact if I believe my privacy rights have been breached?

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